Policies


Welcome

Welcome to my shop, and thank you for stopping by!
All items in my shop are designed and handmade by me.

Most items can be ordered in different sizes and different metals, either sterling silver, or any karat and color of gold, or gold plated silver.
When ordering a ring, please make sure you know your ring size.

If you have any questions, please contact me.

Payment

I SHIP WORLDWIDE

PLEASE NOTICE THAT SHIPPING WITH REGISTERED MAIL ($5 SHIPPING) TAKES 10 DAYS TO 3 WEEKS, AND MAY TAKE LONGER AROUND THE HOLIDAYS.

I ship high value packages with EMS - express mail service. It cost $25-$30 and takes 3-6 business days.

I accept payments through PayPal.

If you don't have an account there you can pay directly through their site by credit card (no registration needed).

Israeli customers will be asked to add 18 % sales tax while paying through pay pal.

For international costumers: Please note that buyers are responsible for any and all duties and customs and local charges that may be incurred.

Shipping

I ship with Israel postal company registered air mail or EMS - express mail service.

Shipping worldwide with regidtered mail, takes about 10 days to 3 weeks.
Shipping with EMS takes 3-6 business days.

Shipping upgrade is availabe by request.

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Buyers are responsible for any and all duties and customs and local charges that may be incurred.
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Most items are made to order and take 2-6 business days to make.

All items are packed in a jewelry box, and sent in a padded envelope.
I wrap the jewelry box with tissue paper.

The order will be shipped to your address as it is written on PayPal, unless requested otherwise.

For international costumers: Please note that buyers are responsible for any and all duties and customs and local charges that may be incurred.

Refunds and Exchanges

If you are not completely satisfied with your purchase, I will provide a full refund for the item once it has been returned in its original condition. You must notify me of the problem within 5 days of receiving your item.
Shipping costs are non-refundable. Postage and adequate insurance is the responsibility of the buyer.
There is no refund for custom orders.